Privacy Policy
Last updated: 2025-11-09
Thank you for visiting our puzzle store. Your privacy is an important part of our relationship with you, and this policy explains how we collect, use, and protect your information when you interact with our shop.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you make a purchase, create an account, or contact us, we may collect personal details such as:
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Name
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Email address
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Billing and shipping address
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Payment information (processed securely through third-party providers; we do not store full payment details)
1.2 Automatically Collected Information
When you visit our store, certain information is automatically gathered, including:
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IP address
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Browser type
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Device information
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Pages viewed and time spent on the site
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Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
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Process and fulfill orders
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Communicate with you about purchases, updates, or support inquiries
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Improve our products, website experience, and customer service
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Send promotional emails (only if you opt in)
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Prevent fraud and maintain site security
3. Sharing Your Information
We only share your information when necessary, including with:
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Service providers that assist with payments, shipping, analytics, or marketing
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Legal authorities when required to comply with applicable laws We do not sell or rent your personal information to third parties.
4. Cookies and Tracking Technologies
Our store uses cookies to:
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Remember items in your cart
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Improve site performance
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Understand user behavior You may disable cookies in your browser settings, but this may affect site functionality.
5. Data Storage and Security
We take reasonable measures to protect your information, including encryption and secure third-party payment processors. However, no online platform can guarantee complete security.
6. Your Rights
Depending on your location, you may have rights such as:
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Accessing the personal information we hold
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Requesting corrections or deletion
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Opting out of marketing emails
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Requesting limits on data use To exercise any rights, contact us at: one.piece.at.a.time.puzzles@gmail.com.
7. Children's Privacy
Our store is not intended for individuals under the age of 13, and we do not knowingly collect information from children.
8. Third-Party Links
Our store may include links to external websites. We are not responsible for the privacy practices or content of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, reach out to us at:
Email: one.piece.at.a.time.puzzles@gmail.com
Business Name: Pieceful Times
11. Wix Platform Information
Our website is hosted on the Wix platform, which provides us with the tools needed to operate our online store. Wix may collect and process data such as:
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Visitor behavior analytics
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Device and browser information
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IP addresses and general location data
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Cookie-based tracking for site performance and security
Wix stores your data on secure servers and follows industry standards for data protection. You can learn more about Wix’s privacy practices at wix.com/about/privacy.
12. Legal Disclaimer
The information provided on this website and within this Privacy Policy is for general informational purposes. While we strive to keep all details accurate and up to date, Pieceful Times makes no representations or warranties regarding completeness, reliability, or suitability of the information.
Product Disclaimer
Product colors, textures, and packaging may vary slightly depending on device displays or supplier updates. Puzzle difficulty descriptions are subjective and may vary from person to person.
Liability Disclaimer
Pieceful Times is not responsible for any damages arising from the use or misuse of our products, delays caused by shipping carriers, or interruptions caused by third-party services such as Wix or payment processors.
Third-Party Services Disclaimer
Our website relies on third-party platforms for hosting, analytics, and transactions. We do not control these services and are not responsible for their performance, security, or privacy practices.
Thank you for trusting us with your information.
13. Accessibility Statement
Pieceful Times is committed to ensuring that our website is accessible to all visitors, including individuals with disabilities. We strive to follow recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG), to create an inclusive browsing experience.
Our Accessibility Efforts
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We aim to provide clear text, easy navigation, and descriptive alt text for images.
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We continually review our website to improve usability and address potential barriers.
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We work with the accessibility tools available through Wix to enhance website functionality.
Ongoing Improvements
Accessibility is an evolving effort. We will continue refining our website’s design and features to better meet the needs of all users.
Contact for Accessibility Support
If you experience difficulty accessing any part of our website or have suggestions for improvement, please contact us at: one.piece.at.a.time.puzzles@gmail.com
Thank you for trusting us with your information.
14. Terms and Conditions
By using the Pieceful Times website and making purchases through our store, you agree to the following terms:
Use of Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.
Product Information
We aim to provide accurate product descriptions, pricing, and availability information. However, errors may occur, and we reserve the right to correct them at any time.
Order Acceptance
All orders are subject to acceptance. We may cancel or refuse an order due to limitations in stock, issues with payment processing, or suspected fraudulent activity.
Intellectual Property
All images, text, branding, and product designs on this site belong to Pieceful Times and may not be copied or reused without permission.
Third-Party Services
Our website may integrate services provided by third parties, including Wix, payment processors, and shipping carriers. You agree that we are not responsible for issues arising from these services.
15. Refund and Return Policy
We want you to love your puzzles. If something isn’t right, here’s how we handle returns and refunds:
Eligibility for Returns
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Returns are accepted within 14 days of delivery.
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Items must be unused, in original packaging, and in resellable condition.
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Customized or personalized puzzles are not eligible for return unless damaged or defective.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us at one.piece.at.a.time.puzzles@gmail.com with photos, and we will arrange a replacement or refund.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or due to our error.
Refund Processing
Refunds will be issued to the original payment method once returned items are received and inspected. Processing times may vary.
Thank you for trusting us with your information.